POLICIES & PROCEDURES

BOOKING POLICIES

A full deposit is required to book and schedule studio time.
A 3% credit card fee is added to all credit and debit card
payments.
All studio time officially booked on our calendar MUST be used
within the time allotted. If technical difficulties do occur, it is the managements discretion to
reschedule or provide unused hours in the future.
All payments are final and non-refundable.

Please notify Management 48 hours in advance if you need to
reschedule.
If you notify Management to reschedule in LESS than 48 hours, your
deposit is forfeited. This action is required to prevent the loss of re-booking the
Studio and the Engineer to another Client.

If for any reason you need to cancel your studio time
completely, please notify management immediately. For all cancellations, your deposit is forfeited and
non-refundable – no exceptions.

Appointment times have been arranged specifically for you. If you
arrive late, your session may be shortened in order to accommodate others whose sessions follow yours.
Depending upon how late you arrive, your engineer will then determine if there is enough time remaining
to start the session.
Regardless of the length of the session, you will be responsible
to pay for the entire session.
Out of respect and consideration to your engineer and other
clients, please plan accordingly and be on time.

Editing your files, burning your music onto a CD and transferring
your files are all done within your session time.
Your engineer will always provide an mp3 or wav file of your music
during your session. If you would like your raw session files as well, please bring your hard drive the
day of your session so the engineer can provide them for you within your scheduled time. If you do not
have a hard drive, the engineer can send your session files via Dropbox during your session’s scheduled
time. If you request your session files after your session has commenced, there will be a minimum charge
of forty dollars ($40) for us to put your session files on your hard drive OR send them to you via
Dropbox. Files sent via Dropbox must be downloaded within 14 days of your files being uploaded into
Dropbox.
With your approval and entirely at your discretion, we may take a
quick photo of your recording. Within 24-28 hours, we share this photo with an appropriate caption on
our Facebook, Twitter and Instagram. We find that this promotional tactic not only helps our studio, but
provides fantastic advertising of you as an artist within the music industry.

After your session, we encourage you to stay in touch with your
engineer or producer for any edits or revisions needed. However, your engineer will not always be able
to assist you in booking your next session. The only way to book a session is the “Book a
session” page on our website.
If you would like your session files, after your session has
commenced, there will be a minimum charge of forty dollars ($40) for us to put your session files on
your hard drive OR send them to you via Dropbox. Files sent via Dropbox must be downloaded within 14
days of your files being uploaded into Dropbox.
Studio Drives will be cleared every six (6) months. To ensure that
your files are not forever lost, be sure to obtain them during or soon after your session.
We will be in contact with you via email and phone to ensure that
you received the highest quality customer service while at In Ya Ear Recordings’ Studio. We often ask
for a testimonial to publish on our website and further promote you as an artist in our community.

For the comfort of all staff and clients, please refrain from
smoking inside the studio. Our designated smoking areas are located outside of the building.
All illegal drug substances and weapons of any kind that are
harmful or disruptive are strictly prohibited inside of In Ya Ear Recordings’ Studios.
We reserve the right to deny entry or refuse business without
refund, liability or compensation if the circumstances so require.
In Ya Ear Recordings’ policies and regulations are subject to
change without notice.
Use of In Ya Ear Recordings’ logo on paper fliers, digital fliers,
CD’s, DVD’s, banners or other promotional material is strictly prohibited without official written
release by management.